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1. Who owns HughesNet? 

The founder of Echostar, Charlie Ergen, owns Hughes Network. He runs it as a wholly-owned subsidiary of  Echostar. The internet service provider has its headquarters in Germantown, Maryland.

2. What services does HughesNet offer? 

HughesNet is one of the biggest internet service providers in Northern America. The company provides a host of internet services to business and residential properties in the United States, including Alaska. 

Through HughesNet, customers can run their businesses remotely, keep in touch with loved ones and enjoy the convenience of fast internet access. 

3. How much does HughesNet cost? 

HughesNet services come in a range of data plans priced with the customer in mind. 

The services start at $59.99 a month. 

Customers can choose add-on services or upgrade their plan at an additional cost. 

4. What plans are available on HughesNet?/ How much data does HughesNet come with?  

Commercial and residential customers can enjoy all-inclusive plans suited to their lifestyle or budget. 

The flexible and pocket-friendly plans make the internet accessible even in the most rural parts of the country. 

Customers can choose from a variety of plans: 

• 10 GB. $59.99/mo 
• 20 GB. $69.99/mo 
• 30 GB. $99.99/mo 
• 50 GB. $149.99/mo 

Each plan offers a bonus zone customers can use during off-peak hours. In the bonus zone, customers can access the internet without using the data offered in their plan. The bonus zone is ideal for heavy downloads and streaming during off-peak hours. 

5. Is HughesNet the best broadband provider? 

Yes, it is.  

HughesNet is accessible even in the most remote parts of the country. Customers can enjoy fast and reliable internet access regardless of their location. 

6. What hardware do I need for HughesNet ?/ Does HughesNet offer an equipment purchase option?  

Every HughesNet connection needs a modem and a satellite dish installed at the customer’s property. 

After installation, customers need a router to create a network they can use to access the internet. 

All the hardware customers need is available from HughesNet. Customers can either buy or lease the equipment. 

7. How can I secure HughesNet from hackers? 

HughesNet works to guarantee customer security. They provide encrypted routers and modems and provide information on cybersecurity. 

Customers also have a responsibility to take action to protect their data and personal information. Some steps they can take include: 

• Creating a new username and password from the one provided during installation 
• Turning on encryption settings to ensure they do not share any personal information online

8. How does HughesNet differ from dial-up? 

HughesNet, unlike dial-up, relies on satellites to ensure nationwide coverage.  

The reliance on satellite makes HughesNet connections faster than dial-up. Customers in rural areas can subscribe to the service without worrying about slow speeds and throttling. 

Dial-up connections are quite slow, especially in rural areas. 

9. What is the fastest speed offered by HughesNet? What are HughesNet upload speeds and download speeds?/ How fast is HughesNet internet? 

Each plan on the HughesNet offers upload and download speeds of 25Mbps and 3Mbps respectively regardless of your location. 

10. What are the computer requirements for HughesNet internet? 

Any computer can connect on the HughesNet internet network. 

If you experience any problems, try upgrading your operating system to its latest version. This should fix the issue. 

11. How do I contact HughesNet Internet? 

Customers can access information and customer support services on the Hughesnet customer support page. 

Alternatively, customers can call customer support toll-free on 1-866-347-3292.

12. Does HughesNet have data caps? What data cap does HughesNet offer? 

HughesNet plans come with no data caps. 

13. How much is HughesNet internet-only per month?/ What monthly price does HughesNet charge?  

Internet-only per month on HughesNet begins at $59.99. The most expensive package is $149.99 per month. 

Customers who choose a long-term plan can qualify for discounts. 

The no data cap option makes sure customers get value for money. 

14. How much does HughesNet charge as a monthly equipment fee?

The equipment fee customers pay per month depends on whether they choose to lease or buy the equipment at installation. 

Over a 2-year period, customers leasing the equipment get to save $150. They also enjoy other discounts over the duration of their contract. 

On the other hand, customers who choose to buy the equipment save $350 over a 2-year period. 

During installation, customers can request a discount depending on the location of their property. 

15. Which states/cities do HughesNet cover? 

Customers can access HughesNet services from every part of the country including Alaska. 

HughesNet has an ‘A’ rating from the better Business Bureau. It is the number one satellite company in the United States. 

16. Does HughesNet charge an installation fee?  

Yes. 

HughesNet charges an installation fee to all its customers. However, customers can qualify for free installation depending on the plan and service they choose. 

Customers who buy the equipment will pay for installation while customers who lease the equipment will qualify for free installation. The free installation saves customers $199.99. 

17. What are the contract requirements with HughesNet? 

HughesNet’s contract requires customers to sign a 24-month commitment when signing up for the service. 

If customers cancel the service within the first three months, they have to pay a $400 cancellation fee. Thereafter, the cancellation amount will reduce by $15 per month for every month the service is active. 

Other contract details can change to abide by state and local laws depending on the customer’s location. 

18. How does HughesNet work? 

HughesNet relies on satellite technology to deliver quality service to its customers. 

Customers get military quality connections that ensure they enjoy high-speeds with no downtime regardless of their location. 

19. How to cancel the HughesNet Internet? 

Customers who want to cancel their service should contact customer care. 

Customer care reps will guide you on how to go about it. This will include calculating your cancellation fee and advising you on the return of HughesNet equipment. 

Cancellation and equipment fees begin at $400 for each service. If you’ve used the service for more than 3 months, you immediately qualify for a lower cancellation fee. 

If you choose to take down and mail the equipment to HughesNet, they refund $200 of the equipment fee. 

20. What satellite does HughesNet use? 

HughesNet promises clients military quality services to ensure continuous connectivity. 

It is able to deliver this quality of service through the EchoStar XIX satellite. The satellite uses Jupiter System Technology and covers the entire United States and Alaska.

The EchoStar XIX satellite is the highest-capacity broadband satellite in the world.

21. How to make HughesNet faster? 

As a customer, you can speed up your HughesNet connection by verifying the satellite and computer settings. 

Alternatively, you can request for adjustments to help increase the network’s efficiency and transfer speeds. 

Lastly, you can enjoy better quality services by updating any software associated with the HughesNet service. 

22. How to change the HughesNet password? 

Customers who want to change their password can follow these simple steps:

• Access the internet on a browser that is on the network 
• Open the HughesNet website 
• Click on the password prompt 
• Provide the network’s username and password to login to the network 
• Select the router settings and choose the wireless section 
• Change the password and save changes 

23. What router does HughesNet use? 

HughesNet customers receive the Netgear WNDR4500 router. They also enjoy a CD-less installation process. 

24. Does HughesNet offer unlimited data? 

Yes. 

Every plan on the HughesNet service package comes with unlimited data. Customers can enjoy the internet without worrying about running out of data. 

25. Is HughesNet internet reliable? 

Yes, it is one of the most reliable networks in the country. 

HughesNet offers the fastest and most widespread internet service in the country. 

26. How to login to a HughesNet router? 

Customers who want to access their router can follow three easy steps: 

• Open a browser on a device that is connected to the router’s network 
• Enter the router’s IP address on the browser’s URL bar and press enter 
• Enter your credentials and gain immediate access to the router

1. Who is Safelink?/ Who owns Safelink?

Safelink is a local company serving Wyoming, Idaho, Oregon, and Montana states. It provides internet services.

The company has an interstate infrastructure with over 200 towers ensuring quality service delivery to its over 14,000 customers. 

In addition to the servers, the company has offices spread out across all the states to ensure all customers receive quality services in a timely fashion. 

2. What services does Safelink offer?

Safelink serves both homes and businesses. Some of the services customers can access include: 

• Wi-Fi services with encrypted routers 
• Wireless internet services
• Internet filtering
• VOIP phones 
• Fiber internet services

3. How much does Safelink cost?

Safelink customers can choose different packages that combine both phone and internet services to suit their lifestyle or business. 

Each client has the option of choosing either internet or phone services or both. 

All packages come with an unlimited data plan and a guardian plan. 

The guardian plan helps the client control internet usage and prevent children or employees from misusing the internet. 

Internet-only packages begin at $25. Customers who need additional services and faster speeds can request for a custom quote. 

4. What plans are available on Safelink?/ How much data does Safelink come with?

Safelink customers can choose from a wide range of plans. There are internet only plans, phone-only plans and custom plans that combine both services. 

The plans offer services such as: 

• Unlimited data on all phone and internet plans 
• Internet network management 
• Speedy customer support for businesses
• Internet filtering for homes and businesses
• Dedicate links for both residential and commercial customers
• Dedicated and highly-secure Wi-Fi routers for all clients

5. Is Safelink the best broadband provider?

Yes. 

Safelink delivers the best phone and internet services in the areas it serves. 

The company guarantees quality services at all times by continually upgrading its systems. All customer services run on software that upgrades automatically on a regular basis. 

The company also upgrades its towers to ensure they do not exceed 80% usage. This way, customers rarely experience downtimes or poor connections. 

6. What hardware do I need for Safelink?/ Does Safelink offer an equipment purchase option?

Safelink review’s a customer’s need to determine the right hardware.  

During the installation process, the technical team will provide the hardware needed for the installation. They will also advise customers on additional hardware they might need for their home or business. If there are compatibility issues, Safelink will help customers acquire the right gadgets or hardware to resolve the issue.  

7. How can I secure Safelink from hackers?

Safelink prioritizes customer security for both its residential and commercial customers. 

In a rapidly changing digital space, cybersecurity is important to Safelink’s service delivery. 

They begin by setting up highly encrypted Wi-Fi routers and hardware to protect users. 

Safelink also helps businesses set up a guest network they can turn off and reset regularly to prevent outsiders from accessing the network and any information shared within the network. 

Lastly, Safelink offers an internet filtering service customers can use to prevent users from visiting high-risk websites. The service will automatically block suspicious links.  

8. How does Safelink differ from dial-up?

The main difference between Safelink and dial-up is the speed customers enjoy. 

Safelink has a strong, interstate fiber network to help them deliver fast internet services. 

On the flip side, dial-up relies on a modem with speeds of up to 53kbps. Every time customers add new users on dial-up, they have to purchase new modems. 

On Safelink, customers can upgrade their speeds without having to purchase new equipment. 

9. What is the fastest speed offered by Safelink?/What kind of speeds can I get with Safelink? What are Safelinkupload speeds and download speeds?/ How fast is Safelink?

The speeds customers access depend on the package they choose and the number of users on the network. 

Customers can rely on Safelink to offer the fastest speeds in the market with speeds of up to 1,000Mbps. 

Any interested user can access data on Safelink’s download and upload speeds at different times of the day here. 

10. What are the computer requirements for Safelink?

Safelink Internet is compatible with a majority of computers and operating systems in the market. 

During the installation process, the technical team will only bring equipment that is compatible with a customer’s computers. 

Customers with unique hardware will receive guidance on additional hardware. Safelink will also provide a quote for additional hardware or direct the customer to the right suppliers. 

11. How do I contact Safelink?

The easiest way to contact Safelink is through the numbers provided on their Website. There are different numbers for each state, making it easier to get in touch with the customer support team. 

Alternatively, customers can use their dedicated emails to request for services, ask questions or report issues. All their contact information is available on their Contact page. 

12. What type of internet service does Safelink provide/ What type of services does Safelink offer?

Safelink offers both phone and internet services. Phone customers can choose a phone service that includes internet services. 

Internet services from Safelink  include: 

• Fast internet access with no data caps on all their plans
• Private, dedicated links for each customer 
• Encrypted hardware and software for extra protection 
• Internet filtering with all packages

13. Does Safelink have data caps?/ What data cap does Safelink offer?

No. 

Each plan or package customers buy comes with no data cap or throttling. 

14. How much is Safelink internet-only per month?/ What monthly price does Safelink charge? 

Customers pay different amounts for different packages. 

Each plan begins with a base charge that includes unlimited internet. Customers can choose additional services depending on their needs at an extra cost. 

The lowest internet-only package is $25. 

15. Which states/cities do Safelink cover? / What is the availability of Safelink?/ Where is Safelink available?

Safelink provides fast internet access to over 14,000 customers in about 95 cities. Customers can access their services in 4 states namely, Wyoming, Oregon, Montana and Idaho. 

16. Does Safelink charge an installation fee?

Yes. 

New customers pay $10 for a new installation and account configuration. 

Customers can qualify for an exemption if they sign a 1-year agreement with autopay. 

17. What are the contract requirements with Safelink?

Safelink offers its customers a simple and direct contract. 

Each contract is set to abide by the relevant national, local, state and international laws. 

18. How to cancel Safelink?

Safelink makes it easy for customers to cancel their subscription to the service. 

Customers can end their relationship with Safelink in writing by providing a written cancellation request 30 days in advance. 

Alternatively, customers can initiate the process by visiting the cancellation page on Safelink’s website. 

Once Safelink receives the cancellation notice, they schedule a date to recover any equipment offered during the installation process. 

19. What satellite does Safelink use?

Safelink relies on both ISP transmitters and domestic satellites. They install the domestic satellites on the customer’s property. 

The satellites connect with each other through high-frequency radio waves and then send the signal to a modem or router that customers can connect to for internet access. 

20. What router does Safelink internet use? 

Safelink supplies its customers with a highly encrypted, multi-network Wi-Fi router. 

The router makes it easy for customer support to resolve network issues remotely. 

Customers can also use the multi-network function to control network access and increase data protection within their networks. 

21. How to change the Safelink password?

Safelink helps customers protect their networks by teaching them how to change their password regularly. 

Customers can log into the Safelink website and change their password in these easy steps:

• Choose a secure and updated browser
• Access the Safelink website from the browser
• Visit the account page 
• Fill in the router IP password and select enter 
• Access the service using their current credentials 
• Select settings on the site
• Click on the change password icon
• Type in their new password 
• Save the changes 
• Log out of the site

Customers who experience challenges can call customer support for guidance. 

22. Does Safelink offer unlimited data?

Yes. 

Each plan available to customers offers unlimited data. Customers can enjoy fast internet with no throttling. 

23. Is Safelink reliable/ Is Safelink internet good/ How good is Safelink?

Yes. 

Safelink delivers fast, secure, reliable and unlimited internet to all its customers.